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The Riviera Maya Chatters Central Reports & Reviews Travelers Info
Cozumel Island
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TravelNotes Customer Reviews Tours Booked through TravelNotes
Subject: Tucan Sailing Adventure Tours Comments: This made our 7th trip to Cozumel and we thought we had done most everything on the island.We found Cozumel Sailing through Travelnotes and booked online with Dan and Karen. They were VERY prompt with their email replies (which was only the beginning of their wonderful friendly service!) At the beginning of our week, we did their sunset cruise and it was so AWESOME that we booked the 6 hour day trip later in the week! The staff was excellent, and Juan by far makes the best fajitas on the island.( We consumed all the food and drinks anyone would want.) Add to the food and drinks the snorkeling, dinghy ride to the deserted beach and the spinnaker sailing made it all well worth the money on this excursion. This was the best time and money we ever spent in the land of Coz! Thanks Dan, Karen and Staff. See you next year!
Subject: Tucan Sailing Adventure Tours Comments: We had the PLEASURE of reserving the Tucan for a day in February
2004. I am writing this comment because this trip exceeded our
expectations in every way!!! The only thing that was not in our favor
was the wind. The wind was from the north and quite strong, but Captain
Dan expertly guided us throughout the day. We are cruisers that
like to get away from the crowds and to do things on our own without 100 other
people! We sure found the best with this day! ?Skippy? Karen was
so much fun to talk with, and we wish her and her family the best through your
life?s adventure.
Subject: Dune Buggy Tours Comments: We just returned from Cozumel and the dune buggy tour was
awesome. We were picked up right at our hotel at 10:00 and didn't return
until 5:00. Omar was a great guide. He provided us with great snorkeling,
lunch, and stops along the way to point out the wildlife.
Subject: Snorkel the Reefs Comments: I just booked a trip and was very impressed with the response. I had a few questions before booking so I emailed the company. I received a response the very next day that answered all of my questions. when I made the reservation, I inadvertantly booked the trip for one person. when I received the confirmation back I emailed the company again regarding my error. Jidan, the representative, wrote back immediately and said he figured it was for two people and had already changed it. Although I have not taken the tour yet, I am already impressed with them!!! Posted on 01/09/04 Subject: Snorkel the Reefs Full Day Thank you Jidan! We did have a wonderful and memorable time! Eduardo was a gentleman and was very professional. I never snorkeled before but felt that maybe he went over and above the norm for trying to make sure we had a good experience. The only thing that was missing was beach time that the tour was supposed to include but it felt awkward to ask for it because we knew that they would just be sitting there waiting for us while we laid on the beach. Anyway, I will do my best to recommend Travelnotes and Cozumel Sports with my travel agent sister-in-law and on the web. Thanks for the follow-up too! Regards, Debra
Subject: Jungle Jeep Tour Comments: I just wanted to say THANK YOU! We reserved the Jungle Jeep Tour
via the internet even though we took a cruise to Cozumel and could have
unfortunately there was an life threatening emergency that required surgery.
The ship had to turn around and head towards New Orleans so the person and
family could be airlifted to the hospital. We were informed late morning the
day before the original arrival to Cozumel that we would be turning back and
would be delayed in arriving to Cozumel. I immediately contacted your company
to cancel but got an answering machine so I was not sure if the message I left
was to the right place or not. I arrived home and checked my email and found
that you had responded and credited my deposit. Thank you!!
Subject: Dune Buggy Tours Comments: We just got back from Cozumel, and would like to share our
experience with (Tarzan) Dune Buggy Tours. GREAT! We caught a taxi
from the pier when our ship docked. It was $6.00 total for the six of us
to get to Dune Buggy Tours. We arrived early and checked in, then went
shopping for an hour, (due to the time difference). There were many
shops, just 1/2 block away (including Carlos & Charley's). We were
greeted by Fillippe and Antonio. Fillippee began to show his sense of
humor from the start. Anyone have to go to the banio (bathroom), cause
we have lots of beer and drinks. Yes, it is legal to drink and drive in
Mexico! We were given our scuba geer, and loaded up in the buggys. Posted on 09/22/03 Hi Jidan, I wanted to let you know that my husband and I had an exceptional time in Cozumel last Monday 9/15. Eduardo at Cozumel Sports was the greatest and the beach club was superb. We are going to plan our next vacation in Cozumel. Thanks so much. Susan M.
Comments: papa hoggs was prompt,, good dive company, ease of reserving and paying on internet was great. From Mike K. on June 25, 2003 Subject: Re: Snorkel Trip Jidan, We had a very enjoyable outing with your staff. Turtles, baracudas, grouper...you name it. Thanks, Mike
Comments: My family of four (ages 46,47,16 and 19) wanted to go on the dune
buggy tour as a shore excursion from our cruise ship, the Carnival Conquest.
It looked like we were going to be getting into Cozumel too late to make the
10:30 tour time, so Tarzan Tours accomodated us by allowing us to go at 12:00
instead. We arrived at 11:15 and we were able to start the tour
early - 11:30. They promised to have us back in time to get back on
board by 5:30, and they did! Very accomodating! We
really appreciated this type of personalized service. You don't get that
when you book a tour from your ship with a hundred other people. From: Loita on 05/03/03 I hope you got the email that I sent today, if not drop me a line because I cannot say enough about how great Papa Hoggs was!! We had also taken a snorkeling trip in Key West that we booked through the ship line and it was a joke! Nothing can compare to the one we booked with you. I will have those memories forever! Thank you!!! From: Michael R. on 04/24/03 Thanks for making arrangement for us in cozmel. Horseback riding was a great time with martina as a guide. We also got two dives with papa hogs. The one thing we did not get was a dive shirt from michelle dive shop. I will try to contact the shop and have a couple sent . If you can help this would be great and we will talk to you next time we get to cozmel. THANKS Mike and the family of 7 Posted on 02/05/03 Hey Jidan, I was going through my emails and found the travel notes email from before my family's trip to Cozumel and thought I should let you know about our trip. It was great. Your people at Papa Hogs were great. The surf was high the day of our trip but they adapted the trip to compensate. They even found a spot where they fed the fish around our kids, creating a tropical feeding frenzy as we snorkeled. My kids and I will remember that for a life time. FYI: The entire trip was great. (Once we got there. The airlines are a pain) Our 4 kids love to snorkel but had never been in the tropics. The trip we took was a Christmas present. They were surprised with the trip on Christmas day and we left by that Saturday. For a normal working class family, it was a stretch. But it was worth every dime. Our original flight was delayed for a day. This was a temporary disappointment but we received enough credit towards another trip that my son and I are going back to Cozumel to learn to scuba dive. I might be calling to you again. Thanks and thank the great people at Papa Hoggs for us. Mike
Comments: Just returned from our trip to Cozumel. AWESOME!! We booked our snorkel tour with Papa Hogs. We have never sborkeled b/4. The crew took the 3 of us myself , my husband and our 11 year old daughter. They were such a big help our daughter snorkeled like a pro. The water is just to beautiful to describe...Aqua clear blue. We saw stingrays, baracuda, and other colorful fish. Thanks to the guide for taking pics for me I couldn't snorkel and take pics at the same time. I would highly recommend this tour for anyone. Beginners and not so beginners! THANK YOU PAPA HOGS!!
Comments: Travelnotes, We just wanted to thank you and Albatros Charters for making our day in
Cozumel. Pedro & Antonio took us out on Wed. 28th Aug. My husband had been
watching the fishing reports prior to our arrival and we both had decided that
we would just be happy to have the experience of deep sea fishing even if we
didn't catch much. We spent approx. 4 hours fishing and had a great Posted on 07/18/02 Hi Alex Papa Hog's did a great job and Shannon's resort course went well. We appreciate the personalized service that Mike and Margaret gave us. We would not hesitate to use Travelnotes or Papa Hogs in the future. Eric
Comments: The tour was expertly handeled and arranged. We arrived early and
they went ahead and gave us our gear and let us snorkel in the bay while we
were awating the arrival of the tour boat. We were a group of five with three
being teens. The guides were fantastic and asked what we would like to see.
After visiting some great reefs they took us into shallower water where we
could do a lot of up close looking at the marine life. The guides were also in
the water with us and were very attentive to everything that was going on
around us as far as currents and tide movements. They also helped to point out
some fascinating fish and showed us how to feed them which resulted in some
great pictures !!!
Comments: What can be said after reading all the other reviews. Papa lived
up to it's reputation. Excellent, professional, easy to deal with, flexible.
Our 14 year old obtained her open water certification. I was a little
concerned that her first boat dives might be too aggressive but Margaret does
a nice job of keeping the experience on the boat similar. Nothing but praise
for Raul, who worked with my daughter all week as she built her confidence in
overcoming ear problems. And they would also give her some good advice after
the dive,something a father or mother could never do or at least she would
never listen to. Mike also gave our young son a resort course and
we hired Julie as a dive master for him as we all did Columbia Shallows and
the top of the Gardens. What a bonus couple of days!! 2 nurse sharks, turtles,
groupers and some lobster. Not too bad for a couple of kids getting thier
first scuba experience. I got in a good 12 dives with a nice variety of
walls and reefs. These guys were always asking where do we wanted to go.Real
professional and saftey minded. We 'll be back with Papa when we
return. A big thanks to Mike, Margaret, Raul, Julie and Toni...you really made
our week...The Vasko Family, Evergreen Colorado
Comments: We scheduled our snorkeling tour from the internet and didn't have any problems getting there from our cruise ship. We arrived early and were able to get started early. I would highly recommend snorkeling with Raul. He was so terrific and nice. He pointed out all of the very neat fish, etc. for us to see. There were only 4 of us on the tour and that was SO MUCH BETTER than going with a group of 25! If I am ever in Cozumel again, I will definitely request Raul, although I will probably scuba dive next time! Posted on 05/08/02 our trip was wonderful. and the horseback riding trip that you arranged was very nice. good horses...very nice guide and completely hassle free. you do a wonderful job of helping pre-arrange so our trip can be enjoyed to it's fullest. thank you and best wishes for your future, Shelley K.
Comments: Tour booked through Travelnotes was executed flawlessly. Tour operator, Gail Ralston, a New Jersey expatriate, runs Aventuras Naturales, a small, family oriented operation in a commendable, professional manner. Daughter, Heather Ferriol, his general manager and chief tour guide/jeep driver, knows the area and the language, both Spanish and the local Mayan dialect. The tour is not for the faint of heart or for anyone with a tender behind. Half the area covered traverses a roadway comprised of sand and mellon sized boulders - a Jeep is barely adequate to the task, a Humvee would be better. Heather and companion driver, Renee, both know the road, the scrub jungle and its wildlife, and the two Mayan ruins visited during the tour. Heather provides a light breakfast (delicious croissants) a BBQ chicken lunch with rice, salsa, corn tortillas and beer/soda/water, plus a dip in azure blue water. She can also provide snorkle gear for those who would explore a coral reef about 200 meters off shore. As bonus extras, we also visited (1) a coconut plantation, whose Mayan overseer opened several nuts for us to sample the nutmeat and cocunut water, plus an explanation as to how the place operates, rendered in Mayan, translated by Heather; and (2) a Mexican army outpost responsible for patrolling the northeastern coast as part of the country's drug interdiction program. Along the way we spotted numerous iguanas, gekkos, turkey buzzards, frigate birds, herons, and more. The tour lasts about six hours and ends with a quickie run through Cozumel city environs. All in all, it far surpasses the jeep tour offered by the cruise ship in all respects, and comes in more than 10% below cruise ship's price. Add to that the personalized attention (just the four in our group in two jeeps) from a couple of very knowledgeable and sincerely friendly guides, and one would wonder why anyone might rather deal with the impersonal, cattle call operation run by a cruise ship.
Comments: We had an excellent snorkeling experience. In
choosing Papa Hogs, we corresponded with email (Travelnotes) and they promptly answered all
our questions. We were picked up from the Reef Club Pier.
Subject: Fishing Coz 4-12-02
Comments: My wife and I took her 80+ year old mother along for the jungle/jeep tour and we can't say enough about how great our driver/guide Heather. She was as perfect as the rotisseried chicken, the pickled onions and tacos we had on the beach. What a great representative she was of all that we expected on a tour of this type. And though the road WAS a bit of a bumpy workout for Mom, Heather's wonderful sense of humor and kindness smoothed the ride for her, making it one of the most enjoyable and memorable experiences she will ever have. Even more delightful than her extensive knowledge of the Mayan temples we saw, was her willingness to introduce us to a friend who spoke the Mayan and Mayan/Mestizo mix. Typical of her, it seemed, was when she brought him a machete sheath she'd bought for him a week earlier. The man was almost in tears at her thoughtfulness and referred to her as his daughter. Heather, you made our trip. We will always remember you, your love of life and the honest and true companionship.
Comments: Richard (the owner) is retired to the island and only likes to run groups of 5 Jeeps or less. He met us at our hotel as requested and had a Jeep all lined up for us. On this day we went out a convoy of three. Shane and Renee were introduced as our guides and drove the other two Jeeps. They led us up the "road" to a beach where we snorkeled and ate a great chicken lunch before heading back to town. The tour lasted around 5 hrs. From what I saw with the other tour, I think we made a great choice. Small in size, relative comfort in a Jeep (the road is REALLY rough), and excellent guides all combined to make for a great day! Our family would aabsolutely recommend them for a jungle trip.
Comments: Thank You Heather, Renee, Shane and not to forget
Richard.......... They were concerned and asked if we wished to switch days for a more
private tour. Talk about service!!! We appreciated her call but stayed with
our original date. Part of the fun of vacationing is meeting new people you
might not have an opportunity to meet otherwise. Boy, were we glad. They
turned out to be 2 from our home state besides us,13 from Myrtle Beach on the
east coast and 3 guides; Heather, Renee and Shane (They normally go out with
no more than 5 Jeep's). We stopped at 2 Mayan ruins, had lunch on the beach
where we also could snorkled. It was all to relaxed and we didn't want to go
back to civilization as we know it. Dropped off at your hotel or where needed.
A feeling of "I'll see you next year". What more can I say IT WAS
GREAT!!! P.S. Isn't that a picture of me on your tour site from only 6 weeks ago??? From Dale L. on 12/24/01 Just got back from my trip. I enjoyed our guide very much and would like to be sure and send a thank you about him. I do forget his name. The overall tour and the horses left a little to be desired but still offered an affordable different thing to do while in Mexico Posted by Deanna on 11/13/01 We went on our jeep
tour on 10/3/01, so this is a little late! My best friend Cindy and
I were on a Western Caribbean cruise and Cozumel was one of the stops (ended
up being our favorite!!!!) We'd seen reviews on the jeep tour, and knew
that's exactly what we wanted to do. It rained most of the time we were
on our tour, but that didn't matter, it was so much fun! We arrived at
the island at about 8:30am, so we had an hour and a half before the girls
would pick us up. We did a little shopping and stopped to have a drink.
At 10am Julie was at the Noname Bar to pick us up. We went and got in
the jeep to wait for the rest of the group. Once Heather got there, we
were off. Julie was driving our jeep and a lady (Don't remember her
name) from another group was in the front seat and Cindy and I were in the
back. We drove into town and they picked up the famous chicken and we were
ready to go! We drove down to this dirt road that goes into the jungle.
It was great! Those girls really know how do drive off-road! It
was fast and bumpy, but so real! We stopped at two of the Mayan Ruins.
Heather knows so much about the Mayan history, she was so informative.
At the second ruin, we stopped and ate lunch right inside of it. The
lunch was great! We made our own fajitas with the chicken. I loved
it! After lunch, we drove further into the jungle to our next
stop...SNORKELING! Snorkeling was Julie's department. She scuba
dives and knows alot about the reefs, fish and sharks. She would dive
down to point out the fish and different animals, so we could take pictures.
While we were out, it started storming, so we had to swim back to shore.
The ride back was nice, we drove right along side the shore....BEAUTIFUL!!!!
I recommend this jeep tour to anyone going to Cozumel. It was so much
more fun that the boring, stick to the schedule cruise excursions. The
girls are so good at what they do, and they made sure that everyone on the
trip had a good time. On my next vacation, I'm not taking a cruise, I'm
going to Cozumel!!! THANKS HEATHER AND JULIE!!! Posted by Linda and Glenn on 09/11/01 We just returned from Coz and planned the jungle jeep tour for the first full day. A call in the morning from Gail confirmed our trip and Renee picked us up at our hotel promptly at 10. As we got to know our guide, she cheerfully pointed out spots of interest including the Pee Pee Station (yes, you read right). Anyway, we hit the jungle trail and the fun began! We bounced and laughed and Renee was quick to point out the iguanas sunning on the rocks. We stopped at several interesting ruins and a ceynote (ask Renee about the fierce snake stick!) We ate warm, melt-in-your-mouth croissants and drank cold cervesas. We stopped at a beautiful beach and spent and hour snorkeling on a georgeous reef. Then lunch was served. It was wonderful! I had emailed ahead about being a vegetarian and Gail had added black beans and rice to the chicken and tortillas. We had black bean dip, chips and onions marinated in lime. Yum. It was the most fun I've had in years. We can't wait to return to Coz and spend time bouncing around with Renee. She made the day perfect and personal. This trip is a must-do!! Linda and Glenn Posted by Brenda on 09/05/01 We had booked a jeep
tour for 09/02/01. Our guide Renee met us up from the guard shack
after leaving our cruise ship and figuring out how to use the weird phones
there. We went deep into the jungle and saw many interesting things.
We couldn't believe all of the iguanas in the jungle lying around on the
rocks. We saw two small ruins and stopped at the beach to swim and comb for
shells. The lunch she provided was awesome. We would highly
recommend this tour as it was personable and designed to fit our schedules.
Renee was very informative and knowledgeable about the area. We will
definately look her up again for more Brenda & Brian M. Posted by Reeneea Ennis on 08/29/01 Our office made a huge goal, so as a bonus we took the employee's on a vacation. The cruise was suppose to be the highlight and the Jungle jeep tour was something to do in Cozumel while we were docked. The Jungle Jeep Tour is what everyone is still talking about. First how nice and knowledgeable both Heather and Renee are. Second the Jeep ride (no words to explain this). Third and last the gorgeous private beach (we did not see another soul). One of the best things about this tour is that they will customize it to your group, we had to be back on the ship by 4pm and we wanted to pick-up a few things in town, so they made sure to have us back in plenty of time. I can not say enough good about this tour. We have already recommended it to many friends, including one that will be there in Sept. We are all working hard already to meet our next goal so that we may come again next year. Thanks for the great memories Reeneea Ennis P.S. The food was excellent, from the rolls in the morning to the mouth watering chicken at lunch. Toll-free:
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